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About Us Musky Tackle Online is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the Contact Us under the Customer Service tab or use the below email address.
Our Contact details:
Musky Tackle Onilne
31270 Front Street
Pequot Lakes, MN 56472
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you are outside of the United States and your country is not listed in the drop down menu in our checkout process, please let us know and we will do what we can to make purchasing available to you.
We accept Visa, Mastercard, Discover and American Express. We do not charge for any item until it is ready to ship.
Shipping And Handling We ship through the United States Postal Service, via Priority Mail or First Class Mail with delivery confirmation. Shipments to Alaska, Hawaii, Canada and overseas are subject to higher rates. Shipping charges to the lower 48 states are as follows.
Up to $9.99 $4.95
$15 - $39.99 $5.95
$40 - $74.99 $6.95
Over $75 FREE
Orders outside of the lower 48 states are not eligible for our free shipping offer due to higher shipping rates. However, orders to Alaska and Hawaii that are over $75 will receive a low $5 shipping rate.
If you would like to have your shipment insured, please contact us with this request. Adding insurance will require a small additional fee.
If you are ordering from outside of the United States, please know that the shipping charges that are noted during your checkout process are the absolute most that you will be charged for shipping. The actual shipping charges are likely to be lower and will be adjusted accordingly. Your account will not be charged until we have your order packed and ready to ship.
For international orders, once we have determined what the actual shipping charges will be, we will adjust your shipping charges (down) to accurately reflect the shipping charges that we will incur. This adjustment will be actual shipping costs for Priority or First Class Mail. If actual shipping charges are more than what it showed during the checkout process we will NOT adjust the charge. It's at this time that we will then charge your account. If you wish to know what the shipping charges will be prior to placing your order, please contact us with what you want to order and we will give you an estimate.
International customers are responsible for any duties or custom fees that are incurred.
|Delivery Schedule We make every effort to ship as quickly as possible. Most orders will be shipped the same day or next business day. If there is a delay for any reason, we will contact you through email.|
|Back Orders We make every effort to keep our website as accurate as possible. It has real time inventory management so that ordering something that is not in stock is very unlikely to happen. In the rare event that you order a product that we are currently sold out of, we will contact you via email to inform you of the situation. If we are unable to reach you, we will ship out your order as is and will not back order the item unless it is specifically requested by you to do so.|
Tax Charges A 6.875% sales tax will be charged to orders shipped within the state of Minnesota. All other orders are tax free.
International customers are responsible for any duties or custom fees that are incurred. We are not able to predict what these fees may be, as each country is different on how they handle this.
|Credit Card Security We use Authorize.Net Encryption for credit card capture. This is highly secure and you can be assured of the encryption when you see the familiar golden padlock appearing in your browser or the "https" in the website address. The "s" of the https indicates secure. Rest assured that your information is highly secure and is encrypted for everyone's security. Your account will not be charged until your order is ready to ship.|
|Guarantee We do everything that we can to guarantee that you receive the best deals available on the internet. If you find a lower internet price elsewhere, please send us the link so that we can match or beat that price for you. Understand that shipping charges will be taken into consideration, as our low shipping charges will likely offset any differences. We are unable to match prices that are indicated as closeout or clearance prices.|
|Reaching Us If you need to reach us, please email us at the above contact information or use the Contact Us tab.|
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy We want you to be 100% satisfied. If you’re unhappy with your order, contact us by email or by phone within 14 days of the date of your purchase. Items being returned must be in their original package. Customers are responsible for return shipping fees. Any item that becomes defective after use is the responsibility of the manufacturer. If you are in need of contact information, we can obtain that for you.
Since fishing practices and handling of lures with sharp hooks are beyond our control we disclaim all liability for any damages which may result from using or handling any products purchased from Musky Tackle Online.